We are located in New York City. All orders are shipped from our New York warehouse.
You will receive an automatic email when your order has been processed. Once the shipping label is created, you will receive another email with the tracking number.
The ETA of your order will be displayed at checkout. The ETA may differ depending on shipping address and the shipping method.
You may not have entered or provided the correct email. If that may be the case, please reach out to our customer service team.
Please send us an email at info@misscircle with the subject "Change Order #" or "Cancel Order #" before it is fulfilled.
Our return policy can be found here.
Please allow 5-7 business days for the return / exchange process once it is delivered to our return address.
To exchange or return a purchase, please request a prepaid return label through your account. If you do not have an account, please create one using the same email you placed the order with. Once the account is created, all orders will be under the "Account" page. Please then proceed to follow the instructions.
Please fill out a return form for the items you wish to return (be sure to include the order number, SKU number, and size). Once the form is filled out, please mail the item to our Brooklyn office. Please refer to this page for instructions: https://misscircle.com/pages/return-form
Most restocks usually take about 3-4 weeks. Please join our mailing list for the earliest updates.
Yes, our items run true to size. The stretchiness depends on the fabric and material of the item.
It depends if you prefer your outfits to fit tight or loose. Our size chart can be found here.
For sizing assistance, please send us an email at info@misscircle.com
Standard shipping takes 3-5 business days. We have Next-Day shipping available for $39.95 for Next-Day delivery. (No deliveries on weekends or holidays).
Yes. We currently ship to Canada, United Kingdom, Europe, Mexico, and Australia.
International shipping usually takes 5-7 business days. It will be delivered by DHL Or UPS. (No deliveries on weekends or holidays).
The best way to reach the Miss Circle Team is via email at info@misscircle.com. We reply to all emails within 24 business hours.
